You can place your order by phone, fax, email or mail – Call us: 1-914-407-0150 / 888-211-5242 Fax us: 1-914-407-0151 / 888-211-5765 Email us: orders@FEIRetail.com – Mail us: Fabrication Enterprises, PO Box 1076, White Plains, NY 10602
No! We have no minimum order.
For your convenience, FEI Retail accepts Visa, MasterCard, Discover and American Express credit cards. Your first purchase will be with credit card, COD or cash with order unless prior credit arrangements have been made.
Please call our returns department: 1-914-407-0150 or 888-211-5242 for a return authorization number (RMA) – this number must appear on each return package. Send the item(s) to the location given by the FEI Retail returns department, keeping a record of the shipment for your own files (in case a proof-of-delivery is needed from the shipper). No unauthorized returns will be accepted. No returns will be accepted after 30 days. FEI Retail charges a 25% restocking fee for returned merchandise in resalable condition. FEI Retail will credit your account as soon as the return is processed. Only the original purchaser will receive credit.
Yes, we can drop ship (and it’s no additional fee!). The packing list will be sent to the end user with all of your contact information and none of ours.