How can I place an order with FEI Retail Sales Corp?

You can place your order by phone, fax, email or mail –

Call us:  1-914-407-0150 / 888-211-5242

Fax us:  1-914-407-0151 / 888-211-5765

Email us:  orders@FEIRetail.com

Mail us:  FEI Retail, PO Box 1076, White Plains, NY  10602

Is there a minimum order quantity?

No! We have no minimum order.

What forms of payment do you accept?

For your convenience, we accept Visa, MasterCard, Discover and American Express credit cards from US based customers.

What is your warranty policy?

We offer a minimum 1-year warranty on all products.  In cases where the manufacturer includes a warranty card or an extended warranty, contact the manufacturer directly for complete details.

Why are so many of your exercise items in the same colors?

Many exercise items vary in resistance from XX-Light (or XX-Easy) to XXX-Heavy (or XXX-Difficult).  These resistance levels are color-coded for easy reference.  Tan = XX-Light, Yellow = X-Light; Red = Light; Green = Medium; Blue = Heavy; Black = X-Heavy; Silver = XX-Heavy and Gold = XXX-Heavy.  FEI is licensed to use the Thera-Band® colors  from Hygenic Corp without endorsement.